My dogs are well cared for. The place is immuculate and my dogs are always happy when they're there. The employees know them by name, which means they do care for them individually. The hours are convenient too.
When I picked them up after a one/two/three week vacation, they were frisky and happy, as if they were also on vacation. I wouldn't want to take my pets anywhere else while we are gone!
My dog's playtime at Ruffner's helps her expend a good amount of energy. Ruffner's has been a heavensend!!
Very well run and clean facility. Safety for all of the animals seems to be their number one goal. Ruffner's staff is efficient and are a great group of caring individuals (both for the pets and for their owner's needs).
The entire staff is very trustworthy and I never worried when I dropped my animals off!