When I check in everyone always smiles and says "hi." My sister is in a wheelchair and someone is always there to help with the door also. Dr. always makes sure I do not have any concerns. His friendliness and professionalism are a reason I remain a patient.
It's really easy to schedule appointments here unlike at some dentists I've been to in the past. I like the office, I feel comfortable in there and when I'm in the chair.
We never wait more than like 5 minutes in the waiting room, and they've got a lot of nice things for the kids to do if there was a delay of some sort. Great dental office.
Everything that would be done with my child's teeth was explained up front and in person. I was impressed by that and like to know what's going on. I feel that Dr. Petrick does a good job at listening to input from parents as well.
I never wait at the office which leads me to believe it is very well-run and organized. Everything met my expectations.