The staff at Fire Glow are very knowledgeable. I feel like I can trust their advice and suggestions.
I absolutely love the stove as well as the insert I got for my fireplace. I love it. I use it to heat my whole house in the winter.
When I recommended some one to Fire Glow they ended up purchasing a pellet insert stove with them.
I needed an igniter for my pellet stove in order to have heat for my house and they took care of the problem and had it shipped to my house in 24 hours. I could not ask for better customer service!
Fire Glow has great customer service and solved the problem with my stove quickly. I highly recommend them.