Marvin was patient and thorough throughout the process and I was very pleased.
They have awesome service and honest technicians. We did not need new faucets all over our house so they were able to repair them quickly and inexpensively so we could keep the ones that we have!
I called to schedule a boiler cleaning and possible part replacement service call and was pleasantly surprised to be offered an appointment in only 2 days. I decided to schedule the appointment for the next week due to my schedule but other companies were 2 or 3 weeks out. The day of the appointment the technician had an emergency call before our appointment so he was delayed by about 45 minutes. I did have to call to find out where he was but was provided an explanation and estimate on when he should arrive. Chris, the technician, was very helpful throughout the cleaning and inspection. He answered all of my many questions on our "new to us" home heating system and ensured I knew how to monitor it in the future. The burners were cleaned and he addressed my few points of possible concern. No pushy sales or service plans just a great experience. Thank you Potter Heating and Chris.
Chris, the technician, was very helpful throughout the cleaning and inspection.
Marvin and the installers were excellent. I would highly recommend their services to my friends and family.