I have always had very thorough service with Cook & Hayden Vision Care and my appointments are generally on time. I love that the staff will help me pick out frames and give me feedback without pressuring me to buy anything. They are all always so friendly, it's a pleasant experience when you go in there.
They are both very quick and thorough while in their office. They don't waste any time to get you checked in and or checked out. They work well around my scheudle for appointments and I have never had any issues whatsoever!
They were great at helping look for the right pair of glasses for me.
The best thing about Cook & Hayden and the most important thing to me is that I am important to them and they don't act like I am just a customer.
Overall I would say I was pretty comfortable at this place and would go again.