The doctors and staff know exactly how to provide over the top customer service!
Staff is friendly and asks me how I'm doing and if anything has changed with my vision. The exams are thorough and don't leave any stone unturned. I know I'm getting the best care.
When a patient has a problem it becomes a main priority. They care about the things that concern their members.
I have a child with some eye issues that required therapy at the office, and Dr. Kruger helped us out so much. Mary Kay in particular was a pleasure to work with and we're grateful.
I forgot my contacts when going out of the area on vacation and DMEC was able to hook me up with an area provider so that I could get some lenses without having to go all the way back home! Much appreciated.
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