They go above and beyond here, Scott and his crew are great. They go above and beyond for their customers and it really sets them apart.
Everyone was kind and courteous during our auto visit at Nichols Service. They seemed very honest when they were going through everything with us.
Scott has been my mechanic for quite a while, and always helps me out whenever I need simple maintenance work done for my car like an oil change, safety inspection, and basically whatever little thing it needs to keep it running. Never had anything major done, but he's always gone above and beyond to help. With Nichols Service, I know I can bring it in early morning and only need to wait a short time before they finish the job. It's a more personable shop. When I brought the car to the dealership in the past they told me when it's done and took my money, but the Nichols staff is always talking with me and seeing how i'm doing. They're more like friends. Since they're a smaller repair shop in Brockport I expect the friendly atmosphere there. -Jean-
they are very respectfull of their customers. I really appreciate them going out of their way if I have to leave my car to be worked on. even giving me a ride home while the work is being done.
I've been a customer of Nichols Service for almost 15 years and Scott is the man I trust with all of my cars. The price is always fair and the staff is always knowledgeable. I recommend them to my family and friends when they're in need.