They fully explained my pet's condition. When I left I knew exactly what my pet has and what treatments are available. I was very satisfied with my visit. They were helpful and I left feeling encouraged. I am going to refer everyone I know here. I absolutely love this place. They went out of their way to make me feel special and respected, and were very sympathetic to my situation. I've never seen more kindness and empathy anywhere else.
Thank you for your prompt service, your patience, and explaining everything to us in simple terms exactly what was going on with our dog. It was our first time at your facility, but we will be back (hopefully not soon though).
The entire staff took great care of my dog Ginger. I am grateful you were there when she needed help. She's back to her normal self again because of your help.
When my dog was bit by a coyote, I called Animal Urgent Care to find out what I needed to do to bring him in. I was in shock and kept calling over and over again. Each time I called, I got the same person who was very nice and reassuring that they were there to help me if I wanted to bring my dog into the office. We finally decided not to wait until our local vet opened and brought him in. They saved his life and were very kind and caring during the whole thing. I am very thankful.
We have taken several of our pets to the clinic for different emergency and after-hours issues over the past several years and each time we have been pleased with the services offered and the professionalism of the staff. Procedures and tests were presented and explained and the results obtained in a timely manner.
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