Ross will always make the extra time to reach out to me via email or set up an appointment if he knows that I have questions or concerns.
We recently switched to the Shamburger Agency, after being with a different agency for a few years prior. Happy so far with how things are going.
I have found that the Shamburger Agency provides great customer service with their experienced representatives. Every time I have had a question I can just give them a call and they answer it or call quickly after I had left a message.
I have been very impressed with Shamburger Agency out of Lubbock,TX. For the past three years they have been able to provide me with very good Health insurance, Life insurance, and Vision insurance. This is the first insurance broker I have workerd with and so far I have not had a single thing to complain about. If I have questions I just call and talk to one of their well trained representitives. They are very easy to talk to and are regulary notifying me of policy updates and new discounts that I may be elligble for. -Rojean B.
I am very pleased with the representatives I speak to when I call. They are always very helpful, and can fully explain all my questions or concerns I may have. I have had to file a health claim through them before, and I was very pleased with how everything was handled. Shamburger Agency is a fantastic insurance company. Angie S