I can't say enough good things about Long Pond Auto Body. They go out of their way for their customers and they are always more than willing to help. They know how to make their customers happy and they do those little extra things to go above and beyond for them. Tom & Bill are very competent and always friendly.They do the little things that you don't often find with auto repair shops and they do it eagerly. -Bill W
They've gone above and beyond for me at Long Pond Auto Body. No one likes having to bring their car in to the shop but they make it a pretty enjoyable experience.
The people here are just so nice, they're helpful and never try to cheat you. They have their customer's best interest in mind and that makes a huge difference.
I took my van to Long Pond Auto Body for collision work after someone backed into me and I was more than satisfied with them. My family has taken a couple of our vehicles back for some rust repair and other minor work since then. They are very knowledgeable and have a great team. They're friendly, prompt, great with estimates and very good with detail. They always have the cars washed, they put mats in the car and they always have the tires detailed. I recommend them to people all the time! -Patricia M
I had my BMW serviced at Long Pond Auto Body, and they did great work. The reason I go back is because of the quality of work done. They fixed up my car like new. I trust these guys and I don't plan on going anywhere else in Rochester to get repairs done. - Ron